Product Updates
Key releases, enhancements, and insights—all in one place.
April 2025
Offer a more intuitive client login experience
We've streamlined the login and sign-up process for studios using Consumer Identity, making it easier than ever for clients to access their accounts. Now, when a client enters their email, they'll be guided to either sign in with their password or create a new account.
We've also made the six-digit verification process more intuitive by replacing the single input field with six distinct boxes.
With fewer steps and a smoother flow, these enhancements help clients sign in quickly so they can focus on enjoying your services.
Enjoy an enhanced Account Details page
Monitor your ClassPass performance
Take control of unpaid reservations from your class waitlists
Now, you can prevent unpaid reservations by allowing only paid clients to be added to classes from a waitlist. Clients without an eligible payment option or those who don't meet your unpaid scheduling restrictions can be limited. Your staff also gets better visibility into each client's payment status.
You can adjust this setting anytime to suit your studio's needs.
March 2025
Better email metrics and contact management
New sales pipeline triggers in Lead Management
It's easier than ever to make timely follow-ups with these new triggers. You can now automatically move leads across the sales pipeline based on key client milestones like class attendance or intro offer expiration.
Lead Management helps your team nurture clients through every stage.