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Product Updates

Key releases, enhancements, and insights—all in one place.

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May 2025

Prevent accidental overlap in contract suspension dates

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Contracts & Packages

We've added a new safeguard to help you manage suspensions with less hassle. If a new suspension overlaps with an existing one, staff will now be prompted to edit or remove the old date first.

No more overlapping suspensions means cleaner billing, fewer delays, and a smoother client experience.

Track your transactions interactively in Analytics 2.0

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Reporting & Analytics
The new Payments dashboard brings all your payment processing revenue data into one streamlined view. Sort by payment source and reconcile deposits—quickly and clearly. With smart filters and interactive charts, it's easier than ever to protect your bottom line.

Streamline communication with class status updates

Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Branded App
Keep clients in the loop—automatically send push notifications for class or appointment changes, like schedule updates or cancellations. There's no extra work for your team. Just remind clients to subscribe so they never miss a beat.

Communicate contract discounts with confidence

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Contracts & Packages

It's now easier to show clients exactly what they're saving. When you sell a discounted contract, you can choose to display both the original and discounted prices in the contract terms—making pricing crystal clear for clients.

This simple update helps build trust and avoids confusion at checkout.

Removing Facebook login for improved security and stability

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Client Management

We're removing the option to log in with Facebook to improve security and ensure a more consistent login experience. New accounts can no longer be created with Facebook, but clients can still sign in using Google, Apple, or email.

Clients with Facebook-linked accounts will be prompted to switch to email login the next time they sign in. Facebook login will be fully removed on July 15. Clients who haven't updated by this date can access their accounts by resetting their passwords.

Find and re-engage the right clients faster in Analytics 2.0

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Reporting & Analytics
The new Clients tab in Analytics 2.0 makes it easy to filter and segment your client list. Spot key milestones, bring back lapsed visitors, and flag clients at risk of churning—all in a few clicks. Build stronger relationships and improve retention without the extra work.

PayNow available for Singapore merchants

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Payments & POS Hardware
If you're based in Singapore, you can now accept PayNow through the Mindbody app, branded web, and branded mobile app—no setup needed. It's a familiar, trusted option that makes checkout easier for clients and payments smoother for you. Contact your payment sales representative for more information.

April 2025

Enjoy an enhanced Account Details page

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Client Management
It's now easier to navigate your clients' account details. With our modern design, you can filter by date, payment reference, and pricing option to sort information—and even resize columns for a customized view. More updates are coming soon to make the experience even better.

Monitor your ClassPass performance

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Reporting & Analytics
See how ClassPass contributes to your business with Analytics 2.0. Track revenue, visits, and average payout across locations—and compare performance to your other booking sources. You'll also unlock exclusive insights available only to businesses using both Mindbody and ClassPass. Whether you're evaluating pricing or adjusting inventory, this tab gives you the data to make every ClassPass spot count.

Take control of unpaid reservations from your class waitlists

Accelerate Starter Ultimate Ultimate Plus Class-based Scheduling

Now, you can prevent unpaid reservations by allowing only paid clients to be added to classes from a waitlist. Clients without an eligible payment option or those who don't meet your unpaid scheduling restrictions can be limited. Your staff also gets better visibility into each client's payment status.

You can adjust this setting anytime to suit your studio's needs.